Support Print

At Simutronics, we understand the importance of rapid response to support issue, and how essential this is to your development process. We provide the fastest turnaround on questions and support in the industry. HeroEngine was designed to speed up your game development and we will not let support issues slow you down.

Training

HeroEngine training is done at our development office in St. Charles, Missouri. This in-depth training session allows for a complete run-down of working with HeroEngine in a hands-on approach. You are encouraged to build along with the trainers and learn through the process of building. Sessions are taught by our development staff that created the engine. Followup one-on-one and small group training is available at your site or ours.

Consulting

Beyond the basic questions, Simutronics is available for project consulting and custom work. Turn to the same engineering team who built HeroEngine for project-specific upgrades and enhancements and the new features you need to make your game match your vision.

Updates

Your HeroEngine support and maintenance agreement includes updates to all versions of the engine developed and released during your agreement cycle. Your technology will always be up-to-date.

E-mail Groups of other HeroEngine developers

As a HeroEngine licensee your team may participate in an email exchange with other HeroEngine developers. Swap advice and techniques with a worldwide team that has faced the same issues you're experiencing.